Store credit explained

Transaction Settings

You can configure transaction settings from the Settings page under the Advanced tab.

Add Transaction to Split Orders

This setting controls whether a transaction is added to split orders.

Enabled (default): Split orders appear as "Paid" with a transaction record Disabled: Split orders will not have a transaction added

Why is a transaction added?

When a transaction is added to split orders, it marks them as "Paid" in Shopify. This is useful because:

• Many fulfillment workflows require orders to be marked as paid before processing

• Staff can easily see which orders are ready to ship

• Some apps and shipping services only process paid orders

Shopify reports against both the original transaction and split-off orders in aggregate, which results in duplicated gross payments. Split orders are posted to a configurable gateway (default: "Store Credit") to distinguish them from actual customer payments. You must reconcile this in your accounting by filtering out transactions with this gateway name.

When to disable

You may want to disable transactions if:

• Reconciliation is too complex for your accounting workflow

• You use a separate system to track payments across split orders

• You prefer to manually mark split orders as paid

See image below on how to disable this

Transaction Gateway Name

This setting allows you to customize the gateway name that appears on split order transactions.

Default: Store Credit

Examples of custom names:

• Internal Transfer

• Split Order Payment

• Allocated Funds

The gateway name appears in:

• Shopify order transaction history

• Payment reports

• Accounting exports To change the name see image below