Orders/Create vs Orders/Paid Webhook

This document explains the difference between the two webhook triggers available in OrderSplit Pro and helps you choose the right one for your store.

Overview

OrderSplit Pro can split orders at two different moments:

Webhook
When It Fires

orders/create

Immediately when the order is placed

orders/paid

When payment is fully captured

When to Use Each

Use orders/paid (Default)

This is the recommended option for most stores.

Choose this if:

  • Your checkout captures payment immediately

  • You want to ensure payment is confirmed before splitting

  • You use standard Shopify payment processing

How it works:

  1. Customer completes checkout

  2. Payment is captured

  3. Shopify fires the orders/paid webhook

  4. OrderSplit Pro splits the order

Use orders/create

Choose this if:

  • Your store uses payment authorization without immediate capture

  • You authorize the card at checkout but capture later (manual capture)

  • You need to split orders before payment is captured

  • Your fulfillment process requires orders to be split immediately

How it works:

  1. Customer completes checkout

  2. Shopify fires the orders/create webhook immediately

  3. OrderSplit Pro splits the order

  4. Payment capture happens later (manually or via automation)

Payment Authorization vs Capture

Authorization: The customer's card is validated and funds are held, but not yet transferred. Common for pre-orders or stores that verify inventory before charging.

Capture: The funds are actually transferred from the customer's account. This is when the payment is "complete."

If your store authorizes at checkout and captures later, use orders/create. Otherwise, use orders/paid.

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