Cancel and Recreate Original Order

This document explains how the "Cancel Original Order" feature works in OrderSplit Pro.

Overview

When enabled, this feature creates completely new orders for both the split items AND the remaining (original) items, then cancels the parent order. This results in two fresh orders instead of modifying the existing order.

Why Use This Feature?

This feature is designed for merchants using 3PL providers (Third-Party Logistics) or WMS systems (Warehouse Management Systems) that:

• Pull orders automatically from Shopify

• Cannot handle order modifications after import

• Need clean, separate orders for each fulfillment destination

Examples: Unleashed, ShipBob, ShipHero, Fulfil.io, and similar integrations.

How It Works

Standard Split (without this feature)

1. Original order is modified - split items are removed

2. New order is created with the split items

3. Result: 1 modified order + 1 new order

With Cancel Original Order Enabled

1. New order is created with the split items

2. New order is created with the remaining items (tagged "Original order")

3. Parent order is cancelled (inventory restocked)

4. Result: 2 new orders, parent order cancelled

Order Naming

If your original order is #1001 and your split group is named "Preorder":

Order	Name	Contains
Parent	#1001	Cancelled
Split Order	#1001-Preorder	Items matching your split rule
Original Order	#1001-Original	Remaining items

The "Original" suffix is configurable in your settings.

What Gets Preserved

Both new orders retain:

• Customer information

• Shipping address

• Billing address

• Shipping method and cost (allocated appropriately)

• Order tags (plus "Original order" tag on the remaining items order)

• Custom attributes

• Tax information

• Payment status (Paid, Pending, or Authorized)

Payment Handling

The new orders are created with transactions that match the original order's payment status:

• Paid orders: Created with a SALE transaction (marked as paid)

• Pending/Authorized orders: Created with an AUTHORIZATION transaction

• No double-charging: These are record-keeping transactions, not actual charges

Example Scenario

Scenario: Customer orders 3 items - 2 in-stock, 1 preorder. You have a rule to split preorder items.

Before Split:

• Order #1001: Item A (in-stock), Item B (in-stock), Item C (preorder)

After Split:

• Order #1001: CANCELLED

• Order #1001-Preorder: Item C (preorder) - goes to preorder warehouse

• Order #1001-Original: Item A, Item B (in-stock) - goes to main warehouse

Your 3PL sees two new orders, each going to the correct fulfillment location.